Financial Conduct

Who regulates us? The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates Financial Services. Use this information to decide if our services are right for you. Please take the time to read this important document as it explains the financial services you are being offered and how you will pay for them.

For Finance:

Halesowen Autos Ltd. Company registration number: 09796498
We are a licenced Credit Broker. Our business is permitted to arrange finance contracts.
Our FCA number is 766971.

For Insurance:

Halesowen Autos Ltd is non advised and you will not receive advice or recommendation from us on insurance products.

You can check this on the FCA Register by visiting the www.fca.org.uk/registeror by contacting
the FCA directly on 0845 6061234

Products and Service Finance:

As a licensed credit broker we can introduce you to a limited number of lenders (a list is available on request) who may be able to help you finance your purchase. This group of lenders provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you. We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate. There is no fee for this service. We may receive a commission based on the percentage of the total amount borrowed or a flat fee per transaction.
The commission received by Halesowen Autos Ltd does not affect the amount you pay for the final product or service and we are committed to providing fair and transparant pricing to our customers.

What to do if you have a complaint:

We aim to ensure that all of our customers are happy with the services we provide and their product purchase. If, however, you have any cause to make a complaint you should contact us either in writing or by telephone.

If you wish to register a complaint, please contact us:

For Finance (Consumer Credit) Complaints:
In writing: Halesowen Autos Ltd, 1 Cross Street, Halesowen, West Midlands B63 4RT

Data Protection:

Your personal data is held in accordance with the Data Protection Act 1988. Some or all of your data that you supply to us in connection with your finance or insurance proposal will be passed to insurers and other companies in order to operate your contract (for example underwriting, premium collection, claims handling). We will pass your details to our partners in order to offer some form of finance. Our ICO reference is ZB227415